Some hotels offer preferred or special-benefit rates through TripO and FreeTravel's industry relationships. These rates can provide extra value beyond the room price.
Possible special benefits
Depending on the hotel and rate, benefits may include:
- Daily breakfast for one or two guests.
- Hotel credit for dining, spa, or other eligible charges.
- Complimentary Wi-Fi.
- Room upgrade, subject to availability.
- Early check-in, subject to availability.
- Late check-out, subject to availability.
- VIP welcome amenity.
- A reduced rate compared with the hotel's standard flexible rate.
- Stay offers such as an additional night or other promotional value.
How to identify a special-benefit hotel
Search results or hotel details may show labels such as:
- Premier.
- Select.
- Special Benefits.
- SP.
- A written benefits section under a rate plan.
Open the hotel and read the complete rate description. A hotel label does not mean every room or rate includes every benefit.
Benefit availability
Benefits can depend on:
- Exact rate plan.
- Number of nights.
- Room type.
- Number of registered guests.
- Hotel participation dates.
- Availability at check-in.
Hotel credit
Review:
- The credit amount and currency.
- Whether it is per stay or per night.
- Eligible outlets or services.
- Whether unused credit expires.
- Whether the credit can be applied to taxes, fees, or room rate.
Hotel credit is normally not redeemable for cash.
Breakfast
Confirm:
- Number of guests covered.
- Restaurant or room-service restrictions.
- Daily limit, if any.
- Whether gratuity or taxes are included.
Upgrade, early check-in, and late check-out
Unless the rate explicitly guarantees them, these benefits are usually subject to availability and should be presented to the client as requests or expected program benefits.
Special Design Hotels benefits
Certain identified Design Hotels properties may display a dedicated special-benefits section. The source guide describes possible benefits such as a preferred rate, VIP treatment, early check-in, late check-out, room upgrade, Wi-Fi, and enhanced commission. Review the current hotel page for the exact offer.
Client communication
Send the client the confirmed rate details and clearly separate:
- Guaranteed inclusions.
- Benefits subject to availability.
- Special requests.