FreeTravel Agent Portal Support

Create an Account and Complete Onboarding

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Eric Qian

Last updated on Jul 12, 2026

Use the registration process to create a FreeTravel Agent Portal account as an independent travel advisor or as a travel agency.

Before you begin

Prepare the following information:

  • Your legal name and work email address.
  • A password with at least eight characters.
  • Your business or agency name, if applicable.
  • Your country or region.
  • Any available industry identification, such as IATA, CLIA, ASTA, TIDS, or another recognized identifier.
  • A business registration document and government-issued identification if verification is requested.

Accepted document formats may include PDF, JPG, and PNG. Keep each uploaded file within the size limit shown on the page.

Create your account

  1. Open the FreeTravel Agent Portal registration page.
  2. Choose the account type that best describes your business:
    • Independent Agent / Contractor
    • Travel Agency
  3. Enter your first name, last name, work email address, and password.
  4. If you selected Travel Agency, enter the additional agency details shown on the form.
  5. Review and accept the Affiliate Agreement and Privacy Policy.
  6. Submit the registration form.

Choose your account type carefully. The registration type may not be changeable after the account is created.

Complete the onboarding steps

The onboarding guide may ask for the following information.

1. Business profile

Enter your legal business name, business type, years in business, country or region, website, and available industry identifiers.

2. Identity and business verification

Upload the requested business and identity documents. Clear, complete, and current documents help avoid review delays.

3. Payout information

You may be asked to select a preferred payout method and enter account information. You can also add or manage an actual payout bank account later from Commission Payout.

4. Finish setup

Select Go to dashboard when the onboarding flow is complete.

Can I skip onboarding?

A Skip for now option may be available. Skipping allows you to enter the portal, but some features may remain unavailable until required profile, verification, payment, or payout information is completed.

After registration

After your account is ready:

  1. Confirm that your name and phone number are correct in Settings.
  2. Add a card under Payment methods if you plan to book immediately.
  3. Add frequent guests and loyalty numbers under Frequent Guests.
  4. Confirm whether you are working in your personal workspace or an agency workspace.
  5. Review the Membership and Commission Payout pages to understand your account's reward status.

Registration problems

If the form does not submit:

  • Check that all required fields are complete.
  • Confirm that the password meets the displayed requirements.
  • Confirm that uploaded documents use an accepted format and size.
  • Make sure you accepted the required agreements.
  • Try a current version of Chrome, Safari, Edge, or Firefox.