A hotel may offer many room and rate combinations. Review the complete rate plan rather than choosing only the lowest displayed price.

## Room information

Check:

- Room name and category.
- Bed type and number of beds.
- Maximum occupancy.
- Smoking or non-smoking designation.
- Accessible-room information.
- Room size or view, when provided.

Hotel room names can vary by source. If a specific bed type is essential, review the written description and add a special request. A special request is not guaranteed unless the room type itself confirms it.

## Price information

Review both:

- Price per night.
- Total price for the full stay.

The total may include taxes and fees, but always review the final summary. Resort fees, local taxes, deposits, incidentals, or other hotel-collected charges may be payable at the property.

## Meal plans

A rate may be:

- Room only.
- Breakfast included.
- Breakfast available as a preferred benefit.
- Another meal plan specified in the rate description.

Confirm how many guests receive breakfast. “Breakfast included” may not always cover every person in a multi-guest room.

## Cancellation policy

Read the cancellation policy for each room before booking. Important details include:

- Free-cancellation deadline.
- Hotel local time used for the deadline.
- Cancellation fee after the deadline.
- Whether the rate is non-refundable.
- Whether the full stay or only certain nights may be charged.

For multi-room bookings, different rooms can have different policies.

## Payment timing

A rate may require:

- Payment at the hotel.
- A card guarantee.
- Advance payment.
- A deposit before arrival.

Follow the exact payment wording in the selected rate.

## Loyalty eligibility

Some rates may qualify for hotel loyalty points, elite-night credit, and elite recognition. Others may not. Review any loyalty or participation notice shown on the hotel or rate page.

## Preferred and VIP benefits

Eligible rates may include benefits such as:

- Daily breakfast.
- Hotel credit.
- Complimentary Wi-Fi.
- Room upgrade, subject to availability.
- Early check-in, subject to availability.
- Late check-out, subject to availability.
- Welcome amenity.

Benefits are controlled by the selected rate and hotel. Do not promise a benefit that is not shown in the rate details.

## Price verification

Before booking, the portal verifies the selected rate. If the price, availability, or policy changed, review the updated information before continuing.